Monday, June 5, 2023

How to Contact Vodafone Idea Customer Care in India

Dial 198 or 199 for Vodafone Idea Customer Care in India

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Vodafone Idea, now known as Vi™, is one of the leading telecom operators in India. It offers a range of services such as voice, data, broadband, and digital solutions to its customers. If you are a Vi subscriber or want to become one, you might have some questions or issues regarding your plan, bill, recharge, offer, or network issues or get free vi data. In this post, we will tell you how to contact Vodafone Idea customer care in India and get the best support for your queries.


You can dial 199 for customer care from your Vi number to get general information and account details.

You can also dial 198 for Complaints from your Vi number to register complaints and issues such as slow internet connection, vi data balance, unwanted charges/ activations, etc.

Vi Customer Care on WhatsApp


If you prefer to chat with Vi customer care on WhatsApp, you can use the following number: 9654297000. This number is active 24*7 and you can get assistance with your Vi bill payments, recharges, offers, and more. You just need to save this number on your phone and send a message saying "Hi" to start the conversation.

Chat with VIC

You can also use Vi App to chat with a live agent.
- Click on Menu
- Click on Help & Support
- Scroll down to need more help?
- Select chat with VIC
You will get ai based response. To start chatting with a real agent, you need to choose the proper option.

Vi Customer Care Main Office Address


If you want to write a letter or visit the main office of Vi, you can use the following address:

Vodafone Idea Limited (formerly Idea Cellular Limited), 
An Aditya Birla Group & Vodafone partnership,
Birla Centurion, 10th Floor,
Plot No. 794, B Wing,
Pandurang Budhkar Marg,
Worli, Mumbai - 400 030
India

You can also call the Vodafone Idea head office contact number: +91-79 6671 4000

Vi Customer Care Regional Numbers

If you want to talk to a Vi customer care executive in your region, you can use the following toll-free numbers:

Circle  Prepaid Enquiry & Request  Postpaid Enquiry & Request  
Andhra Pradesh  9848098480  9848012345  
Assam  9085090850  9085012345
Bihar & Jharkhand  9709097090   9708012345  
Chennai  9962099620   9962012345  
Delhi & NCR  9811098110   9811012345  
Gujarat  9825098250   9825012345  
Haryana  9813098130   9813012345  
Himachal Pradesh  9882098820   9882012345  
Jammu & Kashmir  9086090860   9086012345  
Karnataka  9844098440   9844012345  
Kerala  9947099470   9947012345 
Kolkata  9830098300   9831012345
Madhya Pradesh & Chhattisgarh  9826098260   9826012345  
Maharashtra & Goa  9923399233   9922012345  
Mumbai  9702097020   9702012345 
North East    9089090890   9089012345
Odisha (Orissa)  9776097760   9776012345  
Punjab   9888098880   9888012345
Rajasthan (including Jaipur)  9828098280   9828012345
Tamil Nadu   9092090920   9092012345
Uttar Pradesh (East) (including Lucknow)  9889098890   9889012345
Uttar Pradesh (West) (including Dehradun) & Uttarakhand  9837098370   9837012345
West Bengal (excluding Kolkata)  9093090930   9093012345

Vi Customer Care Email ID

If you want to send an email to Vi customer care, you can use the following email ID: customercare@vodafoneidea.com. You can write your query, complaint, feedback, or suggestion and mention your name, mobile number, and circle in the email. You may get a response within 24 hours.

Vi Customer Care Online Portal

If you want to access the Vi customer care online portal, you can visit the following link: https://www.myvi.in/help-support. Here you can find answers to frequently asked questions, track your service requests, chat with a virtual assistant, or request a callback from a customer care executive.

Conclusion
We hope this post has helped you find the best way to contact Vodafone Idea customer care in India. You can choose any of the methods mentioned above and get the best support for your queries. If you have any suggestions or feedback for us, please leave a comment below. 

Thank you for reading! 👍


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