Tuesday, March 11, 2014

Customer care number of American Express Banking Corp, India

American Express Bank Customer Care Number


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customer care number of american express bank cardsAmerican express bank is a leading global trade finance and personal finance company offer several credit cards to its customers. Customer Care Number of American Express Bank Credit Card offers several toll free numbers in India including 1800 number services that is 24 hour phone service.  They offer several 1-800 numbers for customer service vide which you can contact american express customer care are as follows:
American Express Platinum Reserve Credit Card
1800 180 1030 (Toll Free)

1800 419 1030 (Toll free)

+91-0124-280 1030
Jet Airways American Express Platinum Credit Card
1800 208 1223 (Toll Free)

+91-0124-2801141,  
+91-0124-6744141
American Express Platinum Travel Credit Card
1800 419 2122 (Toll Free)

+91-0124-280 1122
American Express Gold Credit Card
1800 419 2122 (Toll Free)

+91-0124-280 1122
American Express PAYBACK Credit Card
1800 419 0726 (Toll Free),

+91-0124-674 4144,  
+91-0124-280 1093
RPM Credit Card from American Express & HPCL
1800 419 3646 (Toll Free)

+91-0124-280 1800
American Express Indian Airlines Credit Card
1800 180 1261 (Toll Free)

1800 419 1261 (Toll Free)

+91-0124-280-1666,  
+91-0124-280 1261
American Express Platinum Corporate Card
1800 419 1092 (Toll Free)
+91-0124-280 1092




If you are traveling outside India and need assistance, then you can reach American Express investment banking by dialing their international toll-free helpline numbers mentioned below:


Country of Travel
AEBC Toll-Free Number
AUSTRALIA
1800205898
CANADA
18553381204
CHINA
108007141786
FRANCE
800914323
GERMANY
8001830795
HONG KONG
800905903
ITALY
800870895
JAPAN
531161280
SAUDI ARABIA
8008146320
SINGAPORE
8001012672
U.K.
8007562970
U.S.A.
18554782353



For American Express Cards Billing Disputes Resolution:

If you are not satisfied with the response received from customer care and have any queries upon any disputes/discrepancies found on the monthly statement of the Card you can submit a complaint in writing to American Express within 60 days of the statement date. And American Express Banking Corp. should take reasonable steps to resolve/assist the Card member by providing information in relation to Charges, Charges to your Card Account. Sometimes they charge for administrative fee for statement reprints or Record of Charge forms which should have been waived by them.




In case of reported to CIBIL:

The American Express Bank will take measures not to report transactions disputed by the Card member if the dispute is in writing and within the timelines. The Bank will withdraw such transactions if already reported.

To Register a grievance:
Ms. Gunjan Nayyar / Ms. Himani Badola
Executive Correspondence Unit
American Express Banking Corp.
Cybercity, Tower C, DLF Bldg. No.8 Sector
25, DLF City Ph II
Gurgaon 122002 (Haryana)
0124-3362044 and 0124-3362172

For escalation of grievances, the same can be addressed to:
Mr. Rajiv Bathia
Head of Operations
American Express Banking Corp.
Cybercity, Tower C, DLF Bldg. No.8
Sector 25, DLF City Ph II
Gurgaon      122002 (Haryana).
Email: Head-Customerservicesindia@aexp.com

If you are not satisfied with the response or if you have not received a response from American Express Banking Corp within a month, you can approach the Banking Ombudsman for redressal. Please visit Reserve Bank of India website for more details.

Related Topic: Banks Toll Free Customer Care Numbers



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